Covalent Systems · Industrial software
How Covalent Systems replaced two vendors with one waterfall
Consolidation was the finance case. Accuracy was the reason it stuck.
2 vendors
Replaced by the waterfall
1
Line item, not three
22
Credits per qualified lead
100%
Records cross-checked
At a glance
Sector
Industrial software
Region
EMEA
CRM
HubSpot
On Haku since
2025
Before
Two enrichment contracts with separate credit pools, renewing on different dates, both partly used and neither trusted on its own.
What changed
Enrichment moved inside the plan. Provider cost sits within the credit, so one waterfall is one charge however many providers it queries.
The result
Both vendor contracts retired, data quality improved through cross-checking, and credit management stopped being somebody’s job.